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Can I plan for two-person or extended-handling stops?

For extended-handling stops, increase the Time per stop or the individual stop's service time so ETAs and Max route duration account for the extra work. For two-person deliveries, note that a route is assigned to a single driver account, so you'd staff that route's vehicle with a crew operationally rather than assigning two driver logins to one route.

Driver Tasks can capture crew-specific steps at the stop. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Route Options · Driver Tasks

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People also ask

How do per-stop service times affect my ETAs and route length?

Per-stop service time is added to each EasyRoutes stop, so ETAs and total route duration reflect delivering, not just driving, and count toward Max route duration.

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Can I set different service times for different stops or stop types?

Yes. Set a route-wide Time per stop in EasyRoutes, then override service time on individual stops that need more or less — accurate ETAs either way.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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Can I print packing slips for each stop on a route?

Yes! Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

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Can I send a route to a driver from EasyRoutes?

Yes. Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.

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Can I dispatch a route to a driver from EasyRoutes?

Yes! Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.

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Can I limit the max duration or stop count on a route?

Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.

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Can I move orders from one route to another?

Yes. Select stops on a route and choose Send to another route, or drag between routes contained in a Route Group. Re‑optimize after moving to refresh ETAs.

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