Platform / Live

Can I move from Shopify Local Delivery to EasyRoutes?

Yes. EasyRoutes is built to replace and extend Shopify Local Delivery. It reads your existing Local Delivery orders — including checkout delivery instructions — and adds route optimization, driver dispatch, live tracking, customer notifications, and proof of delivery on top. Install from the Shopify App Store and your orders sync automatically, so there's no manual re-entry. The same routing tools are also available in EasyRoutes for Web.

See: Shopify Local Delivery migration guide · Local Delivery instructions

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People also ask

Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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Does EasyRoutes automatically sync orders from Shopify?

Yes. New and updated Shopify orders sync with EasyRoutes automatically, so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.

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Does EasyRoutes automatically sync Shopify orders?

Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.

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Can EasyRoutes sync BigCommerce orders automatically?

Yes. Use the EasyRoutes API for maximum flexibility, or take advantage of EasyRoutes' Zapier triggers for no-code import automation.

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Can I include proof in Shopify notifications?

Yes. Add PoD image URLs to Shopify’s Delivered/Missed templates so customers receive photo links in standard Shopify emails.

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Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can I share proof of delivery through tracking links?

Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can I share proof of delivery via tracking links?

Yes. You can show proof of delivery (photos, eSignature, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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