Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

Is EasyRoutes multilingual?

Yes. You can translate and brand customer‑facing tracking pages and notifications so recipients see messages in their language. EasyRoutes displays order/customer fields as they are provided by your source system (e.g., Shopify), making it straightforward to serve multilingual buyers. This applies across EasyRoutes for Shopify and EasyRoutes for Web. Additionally, the EasyRoutes Delivery Driver mobile app supports automatic translations to French, Spanish, Dutch, and German on both iOS and Android devices.

See: Language options

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People also ask

Does tracking continue if the driver closes the app?

Yes — provided background location is configured as allowed (Always/Allow all the time) and the OS isn’t restricting the app. Force‑quitting or disabling location will pause updates until the app is reopened.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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Can I export customer delivery data from EasyRoutes?

Yes. Export route/stop data to a CSV file including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I export customer delivery data?

Yes. Export route/stop data to a CSV file with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can I troubleshoot missing or inaccurate tracking data?

Yes. Confirm the route is started, location is set to Always/Precise, battery saver is off, and the app is up to date. If needed, reopen the app to resume tracking.

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Does EasyRoutes have a mobile app for dispatchers?

Dispatchers use the web app. EasyRoutes for Shopify is accessible inside the Shopify mobile app; EasyRoutes for Web runs in any mobile browser for on‑the‑go monitoring.

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