Platform / Live

How many photos can be attached to a stop?

Each stop supports multiple PoD elements: up to four photos, an e‑signature with timestamp, and any driver notes. Use photos for placement/context and the signature for hand‑off confirmation. These items appear in admin views, can be shown on tracking pages (per your settings), and are included via links in route/stop exports for record‑keeping.

See: Proof of Delivery

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People also ask

What languages does the Delivery Driver app support?

The Delivery Driver app is available in English, Dutch, and German, with a driver language setting; customer notifications and tracking pages can be written in any language.

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Does the Delivery Driver app work on tablets?

Yes. The app runs on iOS (including iPad) and Android phones and tablets; install it from the App Store or Google Play and sign in with the driver’s phone number.

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Can I limit or balance the number of orders per delivery time slot?

Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.

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How do per-stop service times affect my ETAs and route length?

Per-stop service time is added to each EasyRoutes stop, so ETAs and total route duration reflect delivering, not just driving, and count toward Max route duration.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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How do drivers download the EasyRoutes Delivery Driver app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Access our official download links to install and sign in with your driver phone number.

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How can Workflows automate my delivery operations?

Workflows save time and reduce errors by automating routine steps, like creating routes with new orders on delivery days, or auto-dispatching routes to assigned drivers, all based on custom scheduling that works for your business. This keeps operations efficient and customers informed.

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Are barcode scans recorded in the proof-of-delivery log?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

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