Platform / Live

How accurate are ETAs?

EasyRoutes calculates ETAs from drive times and your configured service time per stop, adjusting for start/end locations, stop priorities, and time windows. As drivers complete stops, ETAs refresh automatically based on actual timing. The best results come from accurate addresses, realistic service times, and consistent driver start times.

Customers see ETAs on tracking pages and (optionally) receive updates via email/SMS.

See: Route Scheduling & ETAs

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People also ask

How do per-stop service times affect my ETAs and route length?

Per-stop service time is added to each EasyRoutes stop, so ETAs and total route duration reflect delivering, not just driving, and count toward Max route duration.

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Can I set different service times for different stops or stop types?

Yes. Set a route-wide Time per stop in EasyRoutes, then override service time on individual stops that need more or less — accurate ETAs either way.

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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Can I print packing slips for each stop on a route?

Yes! Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I limit the max duration or stop count on a route?

Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.

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Can I print my route details for drivers?

Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.

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Can I schedule routes ahead of time and share ETAs?

Yes. Schedule routes for specific dates/times, and ETAs will be automatically calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.

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