Platform / Live

Does EasyRoutes work without Shopify?

Yes. If you don’t use Shopify, EasyRoutes for Web provides the same core workflow — order intake, route planning, dispatch, tracking, proof of delivery, and analytics. Bring orders in via CSV uploads, the Routes API, or webhooks/Zapier. You can also mix non‑Shopify orders with Shopify orders if you operate via multiple e-commerce channels.

Customer tracking pages and notifications work the same, and drivers use the same EasyRoutes Delivery Driver app.

See: EasyRoutes Apps & Integrations

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People also ask

Can I use the API to import orders from other platforms?

Yes. Use the Routes API to import stops (orders) from any platform that can send the required fields, then create or update routes with those stops.

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Can I use the API to import eCommerce platform orders?

Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.

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Can I use the API to import external eCommerce orders?

Yes. Use the Routes API to import eCommerce stops (orders) from any system that can send the required fields, then create or update routes with those stops.

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Are tracking links synced back to Shopify orders?

Yes. When you fulfill via EasyRoutes, we attach a tracking link to the Shopify order’s fulfillment so customers can follow their order's status online.

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How does EasyRoutes work with orders without an address?

EasyRoutes highlights any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

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Will EasyRoutes add tracking links to my Shopify orders?

Yes. When you fulfill through EasyRoutes, a tracking link is added to the Shopify fulfillment so customers can follow their delivery from their order status page.

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Do Workflows work with EasyRoutes for Web & Shopify?

Yes. Workflows are available across both platforms. In Shopify, they integrate tightly with your store’s orders and fulfillments (both Shopify-native and custom/imported stops), while on EasyRoutes for Web, they connect with your imported, custom, or API-generated orders.

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How do I import BigCommerce orders into EasyRoutes?

Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.

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