Platform / Live

Can I preview notification templates before sending them?

Yes. Open any template in the Notifications editor and use Preview with Example Data to see how your message will render, including variables. You can also send a real‑world test by creating a draft order or manual stop with your own contact details, and triggering notifications on a sample route. Preview/testing tools are available for both email and SMS on Shopify and Web.

See: Delivery Notifications – Email & SMS

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People also ask

Can I preview my notification templates before sending?

Yes. Email and SMS template editors include Preview with Example Data so you can confirm branding and variables before enabling. For live tests, try a draft order to yourself.

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Can I preview my notifications before sending them?

Yes! Email and SMS template editors include Preview with Example Data so you can confirm branding and variables before enabling. For live tests, try a draft order to yourself.

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Can I test a Workflow before enabling it for my team?

Yes. You can create and save Workflows in a draft state, test them with sample data, and only enable them once you’re confident they work as intended.

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Can I schedule or email recurring analytics reports?

Not automatically — analytics are viewed in the dashboard and exported on demand (copy or CSV); for recurring reporting, export on a cadence or pull data via the API.

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What's the difference between EasyRoutes-native barcodes and existing product/order barcodes?

EasyRoutes-native barcodes are tied to a specific stop for match validation, while existing product/order barcodes can be scanned and recorded but aren’t stop-matched.

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Which plans include barcode scanning?

Barcode scanning is available on EasyRoutes Premium and Enterprise plans, in both EasyRoutes for Shopify and EasyRoutes for Web.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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