EasyRoutes functions like other public Shopify apps: one app install per store. If you operate multiple stores, you can plan centrally by importing stops from other stores (CSV, API, webhooks/Zapier) into the EasyRoutes workspace you use for routing. This approach lets you manage a combined delivery day while preserving each store’s native Shopify workflows.
Can multiple stores connect to one EasyRoutes account?
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Can EasyRoutes connect to multiple Shopify stores?
Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data, import stops via CSV/API/webhooks or use EasyRoutes for Web to plan with external sources.
Can multiple stores use a single EasyRoutes account?
Each instance of EasyRoutes for Shopify connects to a single Shopify store. To combine data, import stops via CSV/API/webhooks or use EasyRoutes for Web to plan with external sources.
Can I use the API to import external eCommerce orders?
Yes. Use the Routes API to import eCommerce stops (orders) from any system that can send the required fields, then create or update routes with those stops.
Are SMS fees & plan prices the same on Shopify vs Web?
Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic billing proration for plan and seat adjustments.
Can I assign multiple drivers to a single route?
No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.
Can I balance stops evenly across multiple routes?
Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
Can I spread stops evenly across multiple routes?
Yes! Enable the Balance routes feature to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
Can I use the API to import orders from other platforms?
Yes. Use the Routes API to import stops (orders) from any platform that can send the required fields, then create or update routes with those stops.
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