Yes. Once invoices are imported into EasyRoutes, customers linked to those invoices can receive branded notifications via email or SMS, complete with live tracking links. This improves delivery transparency and reduces customer inquiries. See: EasyRoutes for Xero
Can EasyRoutes send notifications for Xero deliveries?
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Can I customize the notifications customers receive?
Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.
Can I send tracking links via SMS?
Absolutely. Add tracking links to SMS notifications (available on Premium/Enterprise subscription plans) so customers can follow their delivery. Usage‑based fees apply.
Will customers see PoD along with live tracking?
Yes. If enabled in Order Tracking settings, photos, eSignatures, and driver notes appear on the tracking page alongside live status updates.
Can customers see proof items with driver tracking?
Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.
Can I send notifications for BigCommerce orders?
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.
Can customers give feedback through their tracking page?
Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can customers give feedback via their tracking page?
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can customers give feedback from their tracking page?
Yes! Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
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