Platform / Live

What are Vehicle Profiles and how do I set them up?

Vehicle Profiles let you save details about the vehicles you deliver with — type, make, model, and fuel economy. Create them from the Drivers & Vehicles area, then assign a profile to a route (or set one as a Route Option so it applies to new routes). Once assigned, you can track route metrics per vehicle, filter Analytics by vehicle, and the assigned vehicle shows in the driver app. Available in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Vehicle Profiles

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People also ask

Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I print my route details for drivers?

Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.

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Can I track more than one route simultaneously?

Yes! Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.

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Can I filter or search the Activity Feed?

You can scope the feed — the Dashboard shows all activity, while a route’s or Route Group’s feed shows only its events — and expand or jump to any entry.

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Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

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Can I move orders from one route to another?

Yes. Select stops on a route and choose Send to another route, or drag between routes contained in a Route Group. Re‑optimize after moving to refresh ETAs.

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Do drivers have to open routes before tracking starts?

Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.

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Can I track drivers in real-time?

Yes. Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.

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