EasyRoutes generates packing labels you print from your browser or as a PDF, so it works with any printer rather than a specific brand — including thermal label printers and standard sheet printers. Set your label size (for example 4×6 thermal or A4/Letter), layout, and font scale in Settings > Packing Slips & Labels, then match your printer’s paper size and scale. Available in both EasyRoutes for Shopify and EasyRoutes for Web.
Which label printers and formats are supported?
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Are there any customer differences between products?
Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.
Are there any API rate limits?
Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact support to discuss throughput and best practices.
What BigCommerce export settings should I use?
Use a CSV export template with one row per sub-item to ensure proper mapping.
Can I change label sizes?
Yes. Set label size (e.g., 4×6 thermal or A4/Letter) and font scale in EasyRoutes Settings → Packing Slips & Labels, then fine‑tune using your printer’s paper and scale settings.
Can I print labels for each package?
Yes. Print Packing labels from the route’s Print menu. Choose one label per stop or per item (package), then customize variables and size. Available in both EasyRoutes for Shopify and Web (paid plans).
Can I reprint packing slips or labels?
Yes. Reopen any route and use Print to reprint packing slips or labels, or re‑export to PDF. If a route was archived, simply unarchive it first.
Can I set specific start and end locations for my routes?
Yes. Define custom start and end points per route so planning and ETAs include travel to and from these locations. Supported in EasyRoutes for Shopify and EasyRoutes for Web.
Can I set specific start or end locations for my routes?
Yes! Define custom start and end points per route so planning and ETAs include travel to and from these locations. Supported in EasyRoutes for Shopify and EasyRoutes for Web.
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