Platform / Live

How are same-day changes handled?

EasyRoutes is built for dynamic operations. When an order changes or a new request arrives, open the active route, add or remove stops, and click Re‑optimize to calculate the best new sequence for the remaining stops. ETAs and the driver’s stop list update immediately in the mobile app. If needed, move stops between routes to balance workloads, then re‑optimize each route.

Customer tracking pages and notifications reflect the new schedule so recipients stay informed.

See: Adding orders or stops to routes · Re‑optimizing routes

Related

People also ask

Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

Read the full answer →

Does the app send push notifications for new routes?

Yes. When a route is dispatched and assigned, the driver receives a push notification with a shortcut into the route (requires notification permission).

Read the full answer →

Can EasyRoutes optimize multi-day deliveries?

Yes. Schedule routes across multiple days with configured start times/locations and add an overnight driver break to maintain accurate ETAs.

Read the full answer →

Can I balance stops evenly across multiple routes?

Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I split stops evenly across several routes?

Yes! Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I balance stops evenly across several routes?

Yes. Enable the Balance routes feature to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I spread stops evenly across multiple routes?

Yes! Enable the Balance routes feature to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I dispatch routes directly to a driver?

Yes. Assign a driver and dispatch so the route appears in the EasyRoutes Delivery Driver mobile app, and a push notification is sent.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.