Yes. Most teams ramp using our self‑serve resources: the Getting Started guide, topic‑specific articles, and short videos embedded throughout the Help Center. If questions arise, contact us via email from inside the app or the Support Portal; we aim to respond the same business day. Customers on the Enterprise plan receive priority responses and can coordinate onboarding help prior to go‑live.
Does EasyRoutes offer training?
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Does EasyRoutes offer webhook support?
Yes. EasyRoutes webhooks send real‑time route and stop updates to your systems. You can also connect them to Zapier to automate workflows without code.
Does EasyRoutes support age-restricted (e.g., alcohol) deliveries?
EasyRoutes has no built-in age-gating, but you can run age-restricted deliveries using required signature, photo, and Driver Task ID checks.
Can I schedule or email recurring analytics reports?
Not automatically — analytics are viewed in the dashboard and exported on demand (copy or CSV); for recurring reporting, export on a cadence or pull data via the API.
Can EasyRoutes integrate with other business tools?
Yes. Use the EasyRoutes API, webhooks, and Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
Can I integrate EasyRoutes with other business tools?
Yes. Use the EasyRoutes API, webhooks, or Zapier to connect ERPs/CRMs/WMS or automate tasks without code.
Does EasyRoutes support contactless or leave-at-door delivery?
Yes. EasyRoutes supports contactless, leave-at-door delivery: drivers capture a photo, GPS location, and note as proof instead of a signature.
Does the Web platform support app or API integrations?
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
Does EasyRoutes offer an API?
Yes. EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.
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