Platform / Live

Can I track driver performance?

Yes. Use Delivery Analytics to review outcomes by driver — completed vs. missed stops, average delivery time, and overall success rate — over a selected period. Filter to focus on a single driver or compare across the team. For detailed investigations, open routes to see timestamps and proof of delivery, or export results for use in external tools.

See: Delivery Analytics

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People also ask

Can I schedule or email recurring analytics reports?

Not automatically — analytics are viewed in the dashboard and exported on demand (copy or CSV); for recurring reporting, export on a cadence or pull data via the API.

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Can I export analytics data?

Yes. Export Analytics as CSV for reporting or reconciliation. Choose your date range/driver filter, then select Export or Print from the Analytics page.

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Can I export delivery data?

Yes. Export route/stop data to CSVs including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I export customer delivery data from EasyRoutes?

Yes. Export route/stop data to a CSV file including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I export customer delivery data?

Yes. Export route/stop data to a CSV file with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I view analytics for a specific date range?

Yes. Use the date picker to select common presets (7/30 days) or a custom start and end date; Analytics refreshes to that range.

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Can customers request a new delivery date or time window?

No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.

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Do cutoff times, lead times, or blackout dates from my date picker carry into EasyRoutes?

Cutoffs, lead times, and blackout dates live in your date picker; EasyRoutes reads the resulting delivery date and window.

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