Platform / Live
FAQ

How does EasyRoutes use real-time traffic?

EasyRoutes factors expected traffic conditions into its route optimization and ETA calculations, using live map and traffic data to sequence stops and estimate arrival times. As conditions or your stops change, you can re-optimize at any time and EasyRoutes recalculates the most efficient order. This works alongside options like time windows, toll avoidance, and stop priorities. Available in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Route Options

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People also ask

What data can I see in real-time tracking as an admin?

The route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.

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What real-time tracking data can I see as an admin?

Any live or historical route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.

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Are real-time updates offered for BigCommerce orders?

Yes, via Zapier or API integrations.

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Can I show my driver’s real-time location to customers?

Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.

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Can I track drivers in real-time?

Yes. Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.

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Can I track my drivers in real-time?

Yes! Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.

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How do I enable real-time driver tracking in EasyRoutes?

Go to your EasyRoutes Settings → Driver settings, and enable real‑time tracking. Have drivers allow location Always + Precise location in the EasyRoutes Delivery Driver app and their mobile device's settings.

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How is real-time driver location shown to customers?

You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.

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