Yes. Your customer tracking page carries your branding — add your logo and adjust the look from EasyRoutes Settings > Order Tracking, and choose which order details and delivery information customers see. Paired with your notification settings, customers get a consistent, branded experience with live ETAs and driver location. This is separate from your email/SMS template customization. Available in both EasyRoutes for Shopify and EasyRoutes for Web.
See: Order tracking pages
Yes. If enabled in Order Tracking settings, photos, eSignatures, and driver notes appear on the tracking page alongside live status updates.
Yes. If enabled in Order Tracking settings, photos, e‑signature confirmation, and driver notes appear on the tracking page alongside live status updates.
Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Yes! Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.
Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.
You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.
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