Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

Does EasyRoutes store customer data?

Yes. EasyRoutes processes order and customer information to plan routes, power tracking/notifications, and provide proof‑of‑delivery records. We protect this data with modern security practices and retain it according to your account activity and legal requirements. We do not sell personal information; limited sharing may occur with subprocessors strictly to operate EasyRoutes, as described in our privacy policy.

For data removal requests, contact support and we’ll guide you through available options.

See: Privacy Policy

Related

People also ask

Can I export delivery data?

Yes. Export route/stop data to CSVs including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I export my EasyRoutes data?

Yes. Export route/stop data to CSVs with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I export customer delivery data from EasyRoutes?

Yes. Export route/stop data to a CSV file including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Can I export customer delivery data?

Yes. Export route/stop data to a CSV file with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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How can Workflows automate my delivery operations?

Workflows save time and reduce errors by automating routine steps, like creating routes with new orders on delivery days, or auto-dispatching routes to assigned drivers, all based on custom scheduling that works for your business. This keeps operations efficient and customers informed.

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Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can drivers verify age or scan ID at delivery?

No automated ID scan or age check in EasyRoutes; use a required Driver Task for drivers to confirm ID checked, plus e-signature and photo.

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How do I alert customers of reschedules or reattempts?

Yes. Enable the Rescheduled notification in EasyRoutes to send customers an updated date, window, and tracking link when a delivery moves.

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