Platform / Live
Release notes · Oct 10, 2024

New Pickup and Task stop types

EasyRoutes now supports three different types of stop for any generated routes: Deliveries, Pickups, and Tasks.

For example, if your store offers local pickup from a centralized location, orders can be marked as Pickups to better organize these orders, and offer a different customer experience than those marked as Deliveries. Businesses that offer service calls or on-site maintenance can similarly mark stops as Tasks, providing a more customized service to eligible customers.

Stop types will be set as Delivery by default, and can be individually modified from the Edit Stop page, or using a new bulk action from any Route page. Pickup and Task stop types can also be applied automatically using order automation rules when an order contains a particular order tag, customer tag, delivery method, or order attribute.

New settings are now available to customize your email & SMS notifications, order tracking pages, and fulfillment workflows to fine-tune your customers' experience depending on the nature of their order.

For full details on working with Pickup and Task stops, see the support article for this new feature.

Your delivery day, planned before you get in.