Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

How secure is EasyRoutes?

EasyRoutes protects order and customer information with modern security practices. Traffic between your browser, the driver app, and our services is encrypted in transit; stored data is encrypted at rest. Access to accounts and APIs is token‑based and limited to the minimum required to operate features like routing, tracking, and notifications. Payments are handled by Shopify or other PCI‑compliant providers — EasyRoutes does not store card data.

We do not sell personal information. Limited sharing with subprocessors may occur solely to operate EasyRoutes as described in our Privacy Policy. Contact support if you have questions about data retention or deletion requests.

See: Privacy Policy

Related

People also ask

What data does Delivery Analytics provide?

Delivery Analytics show totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.

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What data does Analytics provide?

EasyRoutes’ Analytics shows totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.

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What types of data does Delivery Analytics provide?

Delivery Analytics display totals and trends for stops and routes, including completed vs. missed deliveries, average delivery time, per‑driver performance, and route metrics over a chosen period.

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Can customers give feedback via their tracking page?

Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can EasyRoutes connect to multiple Shopify stores?

Each EasyRoutes for Shopify install connects to a single Shopify store. To combine data, import stops via CSV/API/webhooks or use EasyRoutes for Web to plan with external sources.

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Can I export activity feed data?

Not directly, as the Activity Feed is intended as a real-time stream of events for quick reference and attribution. Export related route/stop data (with timestamps and PoD links) to CSV for analysis or records.

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Can I export analytics data?

Yes. Export Analytics as CSV for reporting or reconciliation. Choose your date range/driver filter, then select Export or Print from the Analytics page.

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Can I export delivery data?

Yes. Export route/stop data to CSVs including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.

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Still have a question?

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