Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

How long is activity feed data stored?

EasyRoutes maintains a persistent log of account activity so admins have an authoritative record of delivery events over time. The Activity Feed retains entries for the lifetime of your account unless data is explicitly deleted (e.g., via route removal or a data‑deletion request). When you need a file for records or audits, pair the feed with route/stop CSV exports that include timestamps and proof‑of‑delivery links. This applies to both EasyRoutes for Shopify and EasyRoutes for Web.

See: Activity Feed · Export routes/stops

Related

People also ask

Can I export activity feed data?

Not directly, as the Activity Feed is intended as a real-time stream of events for quick reference and attribution. Export related route/stop data (with timestamps and PoD links) to CSV for analysis or records.

Read the full answer →

Can I filter or search the Activity Feed?

You can scope the feed — the Dashboard shows all activity, while a route’s or Route Group’s feed shows only its events — and expand or jump to any entry.

Read the full answer →

Does the Activity Feed capture IP address and device info?

Yes, when available. Expanding an entry shows who initiated it plus the IP address and device details captured for that action.

Read the full answer →

Can I print packing slips for each stop on a route?

Yes! Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

Read the full answer →

Can I limit the max duration or stop count on a route?

Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.

Read the full answer →

Can I use the Activity Feed for compliance audits?

Yes. The feed offers a timestamped, user‑attributed history of delivery events you can reference alongside CSV exports for formal audits.

Read the full answer →

Is the Activity Feed visible to drivers?

No. The feed is visible to admin/dispatcher roles in the web app; drivers see only their assigned routes in the mobile app.

Read the full answer →

Can I lock or pin a stop's position in the route?

There’s no dedicated lock toggle; you fix order by dragging stops manually (which holds until you re-optimize) and can use start/end locations or Priority stops.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.

Browse all FAQsGet support